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Durable for Big Dogs
Waterproof + Adventure Proof
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Terms and Conditions

1. General

This website is operated by OurPetsPlanet. Throughout the site, the terms “we”, “us” and “our” refer to OurPetsPlanet. By visiting our site and/or purchasing from us, you agree to be bound by these Terms and Conditions, including our Privacy Policy and Refund Policy.

These terms apply to all users of the site, including browsers, vendors, customers, and content contributors.


2. Products & Pricing

  • All product descriptions and prices are subject to change at any time without notice.

  • We reserve the right to discontinue any product at any time.

  • Prices are listed in your selected currency and include applicable VAT, unless stated otherwise.


3. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inaccurate information.

  • After placing an order, you will receive a confirmation email. This does not guarantee acceptance of the order.


4. Shipping

  • Shipping times are estimates and may vary depending on your location and customs processing.

  • We are not responsible for delays caused by carriers or external factors outside of our control.

  • Customers are responsible for providing accurate shipping details. Orders with incomplete or incorrect addresses may be delayed or canceled.


5. Returns & Refunds

  • Please refer to our Refund Policy for full details.

  • Returns must be initiated within 30 days of delivery.

  • Items must be returned unused, undamaged, and in original packaging.

  • Some products may be excluded from returns for hygiene reasons.


6. Intellectual Property

All content on this website, including images, text, logos, graphics, and product designs, is the property of OurPetsPlanet and may not be reproduced, modified, or distributed without written permission.


7. User Behavior

You agree not to use this site:

  • For any unlawful or fraudulent purpose

  • To transmit harmful code, viruses, or spam

  • To collect personal data from other users

  • To infringe on the intellectual property of others

We reserve the right to terminate access to anyone violating these terms.


8. Third-Party Services

Some tools or services we use (e.g. payment gateways, shipping carriers) may have their own terms and conditions. Please review their policies before engaging with those services.


9. Limitation of Liability

OurPetsPlanet is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability shall not exceed the amount paid for the product in question.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.


11. Contact Information

If you have any questions about these Terms, feel free to contact us at:
info@ourpetsplanet.com

Questions?
We Have Answers.

Get quick solutions to your questions!

Is the backseat extender waterproof?

Yes, the extender is water-resistant, protecting your car from spills, wet paws, or any mess your dog might cause during travel.

Can I use the backseat extender for long trips?

Absolutely! The extender provides your dog with more room and stability for long trips, ensuring more comfort and less restlessness during extended travel.

Is the backseat extender easy to store?

Yes, the extender is lightweight and can be easily folded for compact storage when not in use, saving space in your car.

Can I return the backseat extender if I'm not satisfied?

Yes, we offer a 30-day return policy. If you're not satisfied with your purchase, you can return the product for a full refund, as long as it's in its original condition.

Is the backseat extender adjustable?

Yes, the extender is designed to fit various car models and sizes, offering flexible space for your dog and ensuring a perfect fit in most vehicles.

Can I machine wash the backseat extender?

No, the backseat extender should not be machine washed. For best care, wipe it down with a damp cloth and occasionally use a leather conditioner to keep it in great condition.

How do I install the backseat extender?

The backseat extender can be installed in just a few seconds. Simply place the extender between your car’s front and back seats – no tools required!

Is the backseat extender safe for my dog?

Absolutely! The extender provides a stable and comfortable spot for your dog, preventing slipping and ensuring a safer ride for both your dog and you.